Motivation for the Marketplace

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Your Better Business Bureau serving Alaska, Oregon and Western Washington present their first annual Motivation for the Marketplace event.

BBB is bringing inspiration back to businesses in this evolving economy. Motivation for the Marketplace is an insightful exploration of success strategies in today's changing world of commerce.  Learn how your business - small or large - can build successful business practices, learn cost-effective advertising mediums and how to improve and retain customer satisfaction.

Guest speaker Robert Spector, the best-selling author and journalist behind the marketplace motivational books, "The Nordstrom Way: The inside Story of American's #1 Customer Service Company" - the first and only up close and personal look at how this company became the national standard of customer service - will share insight on the industry's most important survival techniques: customer service, community involvement, and innovation.  Spector is the only journalist ever given total access to the inner workings of the Nordstrom Culture.  His newest book, "The Mom & Pop Store: How the Unsung Heroes of the American Economy are Surviving and Thriving", is a personal celebration and appreciation of the version, passion and persistence of entrepreneurs who connect their store and their lives with their communities by listening to their customers.

BBB's Motivation for the Marketplace Seminar is a "must" for businesses of all sizes.  Everyone is encourage to join us.

Ticket prices are as follows:
BBB Accredited Charities and Seal Holders: $10/each
BBB Accredited Businesses: $35/each
Non-Accredited Businesses: $50/each